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FAQ

Whether it is a frequently asked question or you are curious to find out more about Cronycle and products



Frequently Asked Questions

Getting started

What is Cronycle?

Cronycle is a B2B platform focusing on three core elements; curate, collaborate and distribute content.

Who can use Cronycle?

Whether you are sourcing content, receive content from various sources, follow breaking news or feel passionate about a particular subject, then Cronycle is for you.

Do I need a twitter account to sign up?

No, you can sign up using an email or G+ account, however, you get more tailored features if you have a Twitter account

Cronycle part of Twitter?

No, Cronycle is not a product of Twitter. We use the information stored in your Twitter feed to unwrap the content behind them, serving the articles and features that you would most find interesting.

Can I change my account type?

Of course, you can! We offer a free account with some features, otherwise, there is a paid-for option upgrade, downgrade or cancel your subscription at any time.

Is there a Cronycle app?

Yes, we have an iOS app which you can download in iTunes or the App store. At this point, we do not service an Android app.

Is Cronycle available offline?

Our web app requires you to be connected to the internet. However, yes, our IOS app can be used offline, you can use as you wish with the last content that was refreshed in the app when connected to the internet.

Insights

Do I have to pay for insight reports?

No, at present, we publish these insight reports and analysis free of charge based on trending / selected topics. If you would like a report on a particular topic, this may have a price implication

How can I suggest/request a topic for the insights reports?

Any suggestions, please send through to our insights email

How can I become a top connector?

Top connectors reflect the centrality of accounts – that is, how important accounts are to connecting other users in certain conversations. That doesn’t necessarily require large follower accounts.

Integration and Plugins

What is the Cronycle Clipper?

Our chrome and safari extension means you can add articles you find anywhere else online to your boards without having to be in the app

How can I integrate Slack with Cronycle?

Whilst logged in, go to your board setting, here you will find integration options - Choose Slack to connect

How can I integrate Cronycle with WordPress?

This is a feature enabled on the pro and enterprise plans, so you may need to upgrade to access this functionality

Can I integrate Cronycle with Buffer/ Hootsuite?

With the recent Twitter changes, this means Hootesuite no longer supports an RSS feed from Cronycle as an integration

Pricing

What are the payment methods?

You can pay by Visa, Mastercard or American Express which will be charged to your card on a monthly basis.

How much does it cost to upgrade my account?

You can see a full list of our prices on our pricing page

Can I change my subscription?

Of course, you can upgrade, downgrade or cancel your subscription at any time in the settings on your profile when logged into the app.